In the first instance, you can dispute a Google review. There are steps you can take if you feel that a review has been faked. If a user leaves comments that are false or libellous, you will want to remove that Google review. Like everywhere else in life, along with the vast majority of genuine users, there’ll be some fake reviewers out to criticise your business.Ĭan I delete Google review someone left about my business? Google reviews are an exceptionally powerful platform for consumers to voice their opinions. If it’s a genuine grievance, you can apologise and resolve the issue. Those reviews also give you an opportunity to reach out and solve the problem. You won't be able to please everyone, so just work hard to ensure that you have plenty of positive Google reviews to outweigh the few negative ones. A small number of negative reviews mixed in with many more positive ones is a good thing – for one, it shows potential customers that you haven't just asked your friends to leave gushing comments! Every business is likely to get a few negative comments, no matter how brilliant that business is – it just makes the reviews, and therefore you business, look authentic. Having both good and bad reviews on Google could actually be more beneficial to your business. With this in mind, there are only a limited set of circumstances where a business should try to get a negative review deleted. Customers won’t believe a business that has only four or five-star ratings and glowing reviews.

If they’re genuine reviews in which a customer has some authentic comments or feedback, it makes sense to let them remain and to fix that customer's issue. Should you delete all negative Google reviews? The short answer is that, no, you shouldn’t go after all critical reviews. Are all negative Google reviews bad for business? This is a top reason why small and independent businesses should keep an eye on how they perform in Google reviews. Unfortunately, there are people online who do leave negative or even fake Google reviews. Google reviews are hugely important for local businesses. If you’ve been on the receiving end of such malicious reviews and are wondering how to delete Google reviews, read on. But sometimes there could be fake, mischievous or outright libellous reviews targeting your business. Google reviews can encourage or discourage customers.

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